Equations are being turned into graphics

This problem can occur when authors insert equations with the Equation Builder feature in Word 2007 or 2010, but you’re using Word 2003 for editorial. The Word 2007/2010 equations are not backward compatible with Word 2003. Whenever you get a DOCX file:

  • Open the file with Word 2007/2010.
  • Run eXtyles Font Audit. Font Audit will add this message, “This document has equations created with the Microsoft Office 2007 Equation Builder” to the alert if there are any problematic equations.
  • If this message doesn’t appear, then you can just process the file as you normally do. However, if it does appear, use MathType 6.8 to convert all of the Word 2010 equations to MathType.
  • Proof the equations—the conversion is good, but it’s not bullet-proof. You may need to complete some manual cleanup of the equations in MathType.

At this point you can move the file into your regular workflow.

Related

eXtyles paragraph style is missing or corrupted

Occasionally, an eXtyles paragraph style can become corrupted and "fuse" with a native Word style. When this happens, the style name changes. For example, if the style "Abstract" fuses with the Word character style "Strong," the corrupted style may appear in the Word document as "Strong,Abstract." A fused paragraph style cannot be applied through the eXtyles Styling Palette, nor will can the styled paragraph be successfully processed by certain eXtyles functions. Fortunately, the solution is simple.

To fix a corrupted style:

  1. Open the Word Styles window from the Quick Styles menu.
  2. Right-click the corrupted style, and select Delete.
  3. If the Word style cannot be deleted, click Modify and change the name of the style back to the default Word style name (e.g., change "Strong,Abstract" back to "Strong")
  4. Click Update Document Information and click OK to reload the eXtyles style template. The eXtyles style should be back to normal.


Fix for bug affecting Microsoft Equation Builder math objects when processed with eXtyles

Microsoft announced on June 10 that their monthly update for June 2014 includes an important fix for eXtyles users of Word 2010 and Word 2013. The fix corrects a problem when DOCX files with Microsoft Equation Builder math objects are processed with eXtyles -- in a small number of cases, one or more Greek letters in such equations would turn into Roman letters due to a bug in Word's Save to RTF capability. Inera reported this bug to Microsoft in September 2013, and through the efforts of Murray Sargent on the Microsoft Math team, a fix for the bug was included in the June 2014 Microsoft monthly update.

Word 2010 users need to install the update available at http://support.microsoft.com/kb/2881059

Word 2013 users need to install the update available at http://support.microsoft.com/kb/2881005

Users of Word 2003 and Word 2007 are not affected by this bug and do not need to install any update.

Inera strongly advises all users of eXtyles and Word 2010 or 2013 to install this update immediately to protect the integrity of any Microsoft Equation Builder objects in documents they process with eXtyles.

eXtyles loses Document Information when using Word 2007 SP2 and DOCX files

Microsoft introduced a bug into Word 2007 SP2 that causes information from the eXtyles Document Information dialog to be lost when working with DOCX files (the problem does not occur when working with DOC files). To fix this problem, you need to install two patches from Microsoft:

http://support.microsoft.com/kb/969961 and http://support.microsoft.com/kb/970942

Please install the patches in the order shown above. Note that you only need to install these patches if (a) you are using Word 2007 SP2 and (b) you are using DOCX files with eXtyles. However, based on the list of fixes identified by Microsoft in the second patch, it may be advisable for all users of Word 2007 SP2 to install both patches.

Equations are being turned into graphics

This problem can occur when authors insert equations with the Equation Builder feature in Word 2007 or 2010, but you’re using Word 2003 for editorial. The Word 2007/2010 equations are not backward compatible with Word 2003. Whenever you get a DOCX file:

  • Open the file with Word 2007/2010.
  • Run eXtyles Font Audit. Font Audit will add this message, “This document has equations created with the Microsoft Office 2007 Equation Builder” to the alert if there are any problematic equations.
  • If this message doesn’t appear, then you can just process the file as you normally do. However, if it does appear, use MathType 6.8 to convert all of the Word 2010 equations to MathType.
  • Proof the equations—the conversion is good, but it’s not bullet-proof. You may need to complete some manual cleanup of the equations in MathType.

At this point you can move the file into your regular workflow.