| eXtyles® Technical Support
Click on the links below for solutions to common problems. For additional information, please contact eXtyles-support@inera.com.
Installation
eXtyles Fails to Find a Microsoft Word Installation
The eXtyles Menu Fails to Appear or Disappears
After Uninstalling and Attempting to Reinstall, a Dialog Asks If You Want to Uninstall eXtyles
Font Audit
Supported and Unsupported Fonts (updated 2-29-08)
Document Activation
Faster Processing of Word Files with Embedded Graphics
Activating Difficult Documents
Word Crashes on Document Activation
Overriding eXtyles Settings for Turning off Word Auto-Numbering
Word Experiences an Error Trying to Open a File
Cleanup
eXtyles Appears to Freeze during Cleanup
Auto-Redact
Auto-Redact Fails to Run
Bibliographic Reference Processing
The Reference List Contains Hyperlinked Author Names Downloaded from Medline
Interactions with Other Word Plug-ins
Acrobat Pro 7.0 and WordPerfect Fonts
Word 2003 SP2 and Dorland's Medical Dictionary
MathType Equation Issues
eXtyles Technical Bulletins
Word 2007 Scholarly Publishing Update (updated 04-07-08)
Word 2007 DOCX File Format (updated 06-22-07)
Word 2007 Math (updated 06-22-07)
Enabling Word 2003 with SP3 to Open Files from Older Versions of Word (posted 04-16-08)
"Fuzzy" PubMed Matching (updated 09-09-05)
Word 2003 Hot Fix for eXtyles Users (the Greek Bug) (updated 10-08-07)
eXtyles User Documentation
Working with eXtyles (abbreviated user guide) (updated 11-27-07)
eXtyles Instructions for Freelancers (updated 06-26-08)
Supported and Unsupported Fonts (updated 2-29-08)
eXtyles Reference Sorting (updated 10-11-07)
eXtyles Auto-Style (updated 09-17-07)
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