Inera believes there are no "one-size-fits-all" solutions. All of our customers have unique needs. Our professional services team takes the time to learn about those needs and customize the most appropriate solutions. Inera provides an unsurpassed level of support, service, and quality to our clients.

Our professional services organization provides eXtyles^® integration, implementation, training, and support. In addition, the staff has experience working in Windows, Unix, and Macintosh environments and can address integration issues in a multi-platform environment. Inera employs a team of seasoned professionals who have in-depth experience with the management and technical issues of the publication process. Inera's wide range of expertise and individual attention to client needs ensures that we can aid you in designing and deploying the most appropriate eXtyles solution.

Strategic Consulting

Senior members of Inera's professional services staff are available for workflow analysis and technology evaluation engagements. Please contact Liz Blake, Senior Product Manager, at 617-969-5287, or email at lblake@inera.com for additional information.

eXtyles Requirements Analysis

Our professional services staff will work with you to analyze and document your current and planned electronic workflow. They will look for ways to optimize your workflow and create productivity gains through new and existing technologies. They balance their recommendations to make the best use of your existing technology, to minimize disruption to your current production processes, and to ensure that you receive the maximum benefits from your eXtyles implementation. Our consultants are more than just technology experts; they have real-world experience in electronic publishing and will present practical solutions that deliver immediate benefits.

eXtyles Training

Inera offers a variety of training programs to meet your needs. Our courses are designed to help your organization maximize the value of your investment in eXtyles. They include eXtyles End User Training, eXtyles Administrator Training, eXtyles Developer Training, and Word Tips for Editors. All courses are available at Inera's corporate headquarters or at your company's offices. For more information on eXtyles training programs, please see our overview of eXtyles Training.